Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Dollephi Dog Knee Brace is a patent-pending, left-leg (M) solution designed for dogs facing ACL tears, knee strains, osteoarthritis, and patella dislocations. It combines a secure hind-leg wrap with an integrated hot/cold therapy approach, aiming to support daily activities and recovery in a practical, pet-friendly way. While every dog responds differently, this brace is built to provide stable support, comfort, and flexible movement during wear.
Engineered for common hind-leg challenges, the brace offers structured stabilization and gentle compression around the knee area. It can be a companion during activity and recovery, helping to maintain balance between surrounding muscles and reduce the strain on the affected joint during movement.
The included gel pack uses advanced materials to provide flexible cold therapy that may help manage swelling and inflammation-related discomfort. It also supports warm therapy when needed, making temperature-based care possible in one convenient package. The pack is microwave- and freezer-safe and remains flexible across temperature ranges.
The design is straightforward for quick, stress-free application, which can be helpful for busy guardians and their dogs. The product is built to be user-friendly and is promoted with clear steps for wearing, making it easier to incorporate into daily routines.
Sized for the left leg in medium, the brace emphasizes a snug, secure fit without sacrificing mobility. Regular use may support routine walks, gentle Games and indoor activities, and post-activity recovery periods. For best results, follow the care guidelines and monitor fit as your dog moves and grows.
Care tips include hand-washing the neoprene and air-drying, inspecting the wrap for wear, and ensuring the gel pack remains intact and properly positioned within the sleeve. If you have questions about fit or use, the brand offers ongoing support to address concerns and adjust the setup as needed.
Q: Is this brace suitable for left-leg ACL injuries in dogs?
A: Yes. It’s sized for the left leg (M) and supports hind knee stability for ACL tears, arthritis, and patella issues when properly fitted.
Q: How do I use the hot/cold gel pack with the brace?
A: The gel pack is microwave/freezer safe and remains flexible; use cold or warm therapy as needed with the brace.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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