Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed in all stainless steel, FurSink offers a clean, hygienic surface that’s easier to wipe down and less prone to buildup than plastic. The cool, smooth metal feels sturdy in daily use and helps keep hydration nearby without sacrificing style in your home.
The fountain’s fully detachable design means every piece can be taken apart for thorough cleaning. You can easily rinse the spout and reach tight corners, while keeping the battery compartment dry during maintenance. Note that some parts are dishwasher-safe for quick cleanup, but it’s best to avoid soaking the battery area.
The cordless design eliminates the risk of electric leakage and lets you place FurSink anywhere—from the living room to the kitchen, a windowsill, or the bathroom. This flexibility can help your cat stay hydrated in a setup that suits your space and lifestyle.
A built-in 4,000mAh rechargeable battery powers the fountain, delivering over a week of continuous water for an adult cat under typical use. When it’s time to recharge, you can detach the battery and recharge without moving the fountain, keeping hydration uninterrupted during busy days or short trips.
The fountain mimics a natural faucet stream to engage a curious cat. With a smart motion detector (about 5 ft/1.5 m range, 120°) and timed cycles (20 seconds every 15 minutes), FurSink encourages independent drinking while you go about your day, without placing pressure on your pet.
In busy homes, flowing water can entice cats who prefer moving water to still bowls. Place FurSink on a counter, shelf, or pet corner to fit your layout. The design focuses on practical cleaning and quick maintenance, helping you keep water fresh for your cat over time.
Note: The product is designed to be practical and pet-friendly, with benefits that may encourage your cat to drink more water. Individual experiences will vary.
Q: What powers the DownyPaws FurSink water fountain?
A: Battery-operated cordless design with a built-in rechargeable 4,000mAh battery for flexible placement.
Q: Is the fountain easy to clean?
A: Yes—it's fully detachable for cleaning, with dishwasher-safe parts and guidance to keep the battery area dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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