Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The DUDUPET Automatic Cat Feeder is designed to help you shape a steady feeding rhythm for cats and small dogs. Through the PetNetizen app, you can set up a customized feeding plan and easily review feeding records. The app is used to configure plans and review schedules, but it does not support remote feeding outside the preset timetable. This keeps a consistent routine without needing to be near the feeder at all times.
The large 5 liter capacity translates to about 21 cups of dry food, which means fewer refills. Each portion is carefully portioned to support multiple small meals per day. You can combine portions across up to 10 separate meals per day and 1 to 15 portions per meal, giving you flexibility to tailor mealtimes to your pet’s needs while helping prevent overeating.
Designed for versatile placement, the feeder supports both a wall power adapter and AA batteries. This dual power setup can provide long-running operation, so you’re less likely to experience gaps in feeding due to power interruptions. The dual supply is especially useful for homes where cable clutter is a concern or during outages.
A four‑layer freshness preservation system helps keep kibble dry and crisp. A desiccant bag is included to maintain food quality, and the top lid seal enhances freshness. The hopper, bowl, and water tank are detachable, making cleaning straightforward and time-saving after busy days.
The feeder uses Bluetooth for app pairing and local control. Android users should be aware that older Android versions may require GPS activation to sustain a stable connection, and Bluetooth is the primary option rather than WiFi. The effective app connection range is about 10 meters, with proximity helping ensure a smooth setup near the device.
Q: What power options does the DUDUPET Automatic Cat Feeder offer?
A: It supports wall power and AA batteries, helping keep meals flowing during outages or in areas without outlets.
Q: How many meals and portions can you program daily?
A: You can schedule up to 10 meals per day, with 1–15 portions per meal depending on the plan.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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