Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet ECOCEN's 12-in-1 Clear Acrylic Hamster Cage, a multi-level habitat designed for curious dwarfs and active mice. At 13.5in long, 10in wide, and 15in tall, it blends clear, durable acrylic with garden-style wood accents to create a space where small pets can explore securely while observing their tiny antics from a distance.
Inside you will find a comprehensive set of accessories and toys that encourage natural behaviors such as digging, climbing, and nibbling. Two wooden garden houses provide cozy hideaways; a connecting tube links the upper and lower levels, expanding play space without increasing the footprint. You will also receive a food bowl, a ladder, a generously sized 18 cm exercise wheel, a bridge toy, and an external bathing area. A water bottle with a steel ball helps minimize leaks and keeps hydration simple.
The cage features a powerful magnetic roof lock for quick removal, making routine cleaning and rearrangement easier. Clear acrylic walls offer an unobstructed view of your pet while staying durable and easy to wipe down. A front access door supports easy interaction, and a detachable bottom lock lets you separate the upper and lower halves for bedding changes and thorough cleaning.
All parts ship as separate acrylic panels with hardware and a step-by-step guide. An optional assembly video is available to help you build together with a child, turning setup into a bonding activity. Remember to remove the protective film from the panels before installation for maximum clarity.
With a garden-style aesthetic and a user-friendly setup, this cage fits into living spaces while supporting a pet's curious lifestyle. It makes a thoughtful gift for new hamster or mouse owners who value visibility, ease of cleaning, and durable materials.
Q: Is this cage easy to clean and assemble?
A: Yes. It features a detachable bottom for separating halves and a magnetic roof lock for quick access.
Q: What is included in the package?
A: Includes two wooden garden houses, a connecting tube, food bowl, ladder, 18 cm wheel, bridge toy, external bath area, water bottle, and hardware.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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