Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the EHEYCIGA dog stairs, a compact foam-based step system designed to sit flush against the edge of a bed or sofa. The soft yet supportive 30D foam gives your small or medium dog or cat a gentle incline to climb up and down with confidence, turning what can feel like a jump into a comfortable stroll.
This 5-step version is built for higher beds up to 27 inches. If your furniture sits lower, the 4-step option is ideal for up to 23 inches, while sofas and low beds up to 18 inches benefit from the 3-step model. The design is portable and easy to position along the furniture edge, so you can configure a setup that fits your home and routine.
The edge-friendly layout hugs furniture edges, creating a natural path for your pet. Combined with a stable base and a robust foam core, the stairs stay steady as your companion climbs or descends, even if there’s a little wiggle in the room. The foldable design means you can tuck them away when not in use or repurpose the space as a small resting area for a pup between adventures.
Imagine late night cuddles, morning wakeups, and busy days when your pet hops onto the bed with a confident stride. The stairs reduce distance from ground to bed, making transitions smoother on hectic mornings and after playtime. The slim footprint suits compact spaces without sacrificing function.
Before first use, remove the foam from the compression bag and allow 24 to 48 hours for full expansion. The inner foam is not washable, but the cover is removable and machine washable for convenience. Keep the base on a flat surface, check the cover is secure, and wash the cover regularly to keep it fresh between uses.
Q: Is this suitable for small dogs and cats and how do I choose the right step count?
A: Yes. The 3, 4, and 5-step versions cover low to high furniture; 5 steps fit up to 27 inches, 4 steps up to 23 inches, 3 steps up to 18 inches.
Q: How do I clean and care for the stairs after use?
A: The cover is removable and machine washable; the inner foam is not washable. Allow 24–48 hours for full expansion after unpacking.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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