Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to sit flush against the edge of a bed or sofa, these camel-colored dog stairs invite your companion to climb with ease. The soft, cushioned steps and clean lines blend into a home, while offering practical help for everyday routines. The balanced, non-slip design supports confident ascent and descent, without demanding dramatic jumps.
The construction uses 30D high-density foam paired with an eco-friendly support board, delivering a stable, cushioned rise. When not in use, the stairs fold away neatly, and can even transform into a cozy, compact dog bed for a short nap after play.
Choose the model that matches your furniture: 3-step suits sofas and low beds up to 18 inches; 4-step fits medium-height beds up to 23 inches; 5-step is ideal for higher beds up to 27 inches. The 4-step option is a versatile middle ground for many bedrooms.
The removable cover is washable by hand or machine, saving you time on cleaning. After unboxing, allow 24–48 hours for the foam to fully expand before first use. Note: the inner foam is not washable, so spot cleaning is recommended for set-in stains.
Beyond stairs, the foam can fold into a basic dog bed, giving your puppy a cozy refuge after a climb. This flexible design adapts to your routine, offering a practical solution that supports effortless access to furniture without compromising style.
Expect smoother bed entries for smaller pets or those needing a gentler climb, easier transitions between lounging spots, and a tidy, space-conscious setup that fits into typical bedrooms or living rooms. While outcomes vary by pet, many owners find this setup helps integrate furniture access into daily life with less fuss.
Q: Do the stairs come in different step counts and what bed heights do they fit?
A: Yes. Options are 3-, 4-, and 5-step for beds from about 18" to 27" high.
Q: How do I clean and maintain the stairs?
A: The cover is removable and machine-w washable; allow 24–48 hours for foam to expand after unboxing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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