Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for paws and play, the XLarge Popup folds into a portable, assembly-free shelter that expands in seconds. Its generous footprint gives small and large breeds room to stretch, nap, or share space with another pet without feeling crowded.
The shelter offers a 5.3 by 5.3 foot footprint with a 4-foot peak, delivering a roomy interior for lounging or interactive games. Picture a sunlit corner where your dog can curl up in a shaded retreat or a pair of pets trading spots as the breeze wafts through the mesh walls.
Open-and-use in seconds with no tools required. When it’s time to travel, it folds to roughly 25 by 25 by 2 inches and weighs about 12 pounds, making it easy to store in a car trunk or closet between adventures.
The roof is water-resistant and UV-protective, providing shade while helping guard against sun exposure. Full 360-degree mesh walls promote excellent airflow, helping to keep the space cool on warm days while you enjoy outdoor time with your pets.
Heavy-duty construction blends a reinforced steel frame with durable stitching. Four guy lines and eight ground stakes anchor the shelter on grass or uneven terrain, helping to prevent movement during lively moments or breezy visits.
Use it as a backyard sun shelter, patio retreat, balcony oasis, or camping companion. It also doubles as a spacious indoor playpen or a quiet nap zone, giving you a flexible containment option wherever you are.
Care and cleaning are straightforward—wipe the fabric clean and dry thoroughly before storage. The design emphasizes airflow, shade, and containment, offering a practical retreat that can adapt to many days outdoors or inside a living space.
Q: What are the dimensions and setup features of the EighteenTek XLarge Popup Dog House?
A: It measures 5.3 by 5.3 feet with a 4-foot height and opens in seconds with no tools needed.
Q: Is this pet tent suitable for outdoor use and weather protection?
A: Yes. It has a water-resistant roof, 360-degree mesh for ventilation, and stakes for stable setup on outdoor surfaces.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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