Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
EliteField's 2-Door Soft Pet Playpen blends practical design with everyday versatility for pet families who value comfort and ease. The unit arrives fully assembled and can be folded down in seconds without tools, making it ideal for both cozy indoor corners and on-the-go trips. When used outdoors, four included ground stakes stabilize the frame against breeze and uneven surfaces. With a footprint of 48 by 48 inches and a height of 32 inches, it offers a roomy interior that many pets appreciate for play, rest, or supervised exploration.
Crafted from durable 600D fabric and hex mesh, the playpen supports sturdy construction while promoting airflow. Dual doors with zipper locks provide convenient access from either side and help keep the space secure. The front and back mesh panels give you flexible positioning options—perfect for sunlit spots, shade, or room layouts where visibility matters.
Cleaning is a breeze thanks to a removable, washable floor mat and a zip-off top cover. Between uses, a quick wipe or gentle machine wash helps maintain a fresh feel, so you can reset the space for the next play session without hassle. The breathable materials also help with quick drying after outdoor use.
Smart pockets and a water bottle sleeve keep essentials within reach during outings, while a free carrying bag makes transport simple. When you’re done, the unit folds down to a slim 3-inch profile, making storage in a closet or trunk effortless and unobtrusive.
EliteField backs this pen with a robust 2-year warranty and a commitment to customer satisfaction. The combination of rugged fabric and thoughtful design is built for everyday play, travel weekends, and seasonal use—offering peace of mind without overpromising results.
Q: What are the key features of the EliteField 2-Door Soft Pet Playpen?
A: Fully assembled, folds in seconds, indoor/outdoor use, ground stakes, removable floor mat, top cover, dual doors with locks, pockets, carrying bag, and a 2-year warranty.
Q: Is the playpen easy to transport and store?
A: Yes. It collapses to about 3 inches and includes a carrying bag for compact transport and storage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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