Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The EliteField 3-Door Folding Soft Dog Crate is a lightweight, portable sanctuary designed for dogs at home, on the go, or during adventures. Its gray fabric wraps a sturdy steel frame, delivering a durable yet cozy space that breathes with your pet. With three mesh doors—on the top, front, and side—the crate stays airy and inviting, while the fabric cover remains water-resistant and easy to clean. A removable fleece bed adds a comforting touch, making it a practical retreat after playtime or travel.
The crate is designed for flexibility, whether you’re camping, visiting friends, or settling into a new hotel room. It balances a lightweight footprint with reliable structure, helping you create a familiar space for your dog wherever you are.
Setup is tool-free and quick, and the crate folds flat for compact storage. Both the crate cover and bed cover are removable and washable to simplify cleaning after adventures. For the best fit, measure your dog carefully against the 20 x 14 x 14 size and consider your pet’s length and height when choosing a crate. A common reason for returns is incorrect sizing, so a quick check can help you choose confidently.
In everyday use, imagine your dog resting comfortably on the fleece bed, enjoying fresh air through the hex mesh as you enjoy peace of mind from a secure, portable space. The combination of sturdy construction, easy maintenance, and versatile use makes this EliteField crate a practical option for many pet households.
Designed for indoor and outdoor settings, this crate offers a balanced blend of comfort, airflow, and portability. The 2-year warranty adds an extra layer of assurance for busy owners who value both function and long-term reliability.
Q: Does the EliteField 3-Door Folding Soft Dog Crate come with a warranty?
A: Yes. The crate includes a 2-year warranty and a satisfaction guarantee.
Q: Can this crate be used indoors and outdoors?
A: Yes. It supports indoor and outdoor use with a washable cover and removable fleece bed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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