Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Elixique's Dog Nail Scratch Board offers a gentle, self‑service alternative to traditional nail trimming. Instead of loud grinders or sharp clippers, your dog can naturally file its own nails on a soft, textured surface. This approach can help reduce grooming-related stress for both pets and owners, presenting a calmer option that you can weave into your routine rather than a last‑minute scramble.
The sandpaper surface is medium‑coarse and replaceable, delivering steady wear without being harsh. It supports casual scratching and regular nail maintenance, making it well suited for active dogs who love to dig or scratch. When guided with positive reinforcement, the board introduces a gentle, low‑pressure way to care for nails without abrupt handling.
Placed in common living spaces, the non‑slip board invites your dog to engage at their own pace. The reward feeder adds motivation without pressure, helping foster a positive association with nail care and a calmer grooming experience over time.
Each Elixique Dog Nail Scratch Board includes a durable wooden ramp and a replaceable sandpaper surface. Start by letting your dog sniff and explore the texture, then offer gentle encouragement and small treats as they begin scratching. Observe your dog's comfort level and adjust the incline or session length as needed.
Care tip: replace worn sandpaper when you notice smooth patches, and wipe the wooden frame to keep it looking fresh. For best results, pair with positive reinforcement and safe handling practices.
Q: Is this suitable for anxious or reactive dogs?
A: Yes. It offers a quiet, self-guided alternative to loud clippers or grinders.
Q: How does the reward feeder work and how should I use it?
A: As your dog scratches, treats drop from the top feeder, adding motivation without pressure; supervise initial use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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