Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Exo Terra Natural Hiding Cave is designed to mimic a rocky crevice, giving reptiles and amphibians a private retreat within the enclosure. Its rugged, earth-toned exterior helps it blend with most terrarium palettes, while the interior offers shade and a calm space where a animal can pause, observe, and settle in.
Inside the cave, a subtle, locally humid microclimate can form, helping maintain comfortable conditions inside the hide without obstructing the overall terrarium airflow. The expanded interior volume supports a comfortable turn and a restful posture, which can help animals settle between activities. While not a medical product, many keepers notice calmer behavior when their inhabitants have a secure place to retreat, especially in busy or vividly lit displays.
The exterior’s natural look makes it easy to integrate with most terrarium styles, from arid scenes to tropical layouts. The design is notably stable and resists tipping, even in dynamic enclosures with larger reptiles. The cave’s solid construction gives it a reliable presence in the habitat, serving as a durable hide that won’t easily shift when the terrarium is cared for or cleaned.
Position the cave in shaded zones or near mild warmth to invite a comfortable retreat. The design works well in a network of hides, allowing you to stack multiple caves for vertical variety. This flexibility helps you tailor retreat options for different species or individuals within a single terrarium.
Item Package Quantity: 1. Model Number: PT2934. Country of origin: China. Package Dimensions: 32.0 L x 30.0 W x 14.0 H cm. The Exo Terra Den is designed to support a naturalistic habitat while remaining practical for diverse terrarium layouts. Its larger size makes it suitable for bigger species that appreciate a roomy hide.
In real-world setups, the Den XXL Brown can serve as a focal retreat in busy displays, helping large species explore and hide without crowding open areas. For hobbyists expanding habitats, adding the hide as part of a modular layout encourages creatures to explore, retreat, and re-emerge at their own pace.
Q: What is Exo Terra Reptile Den XXL Brown used for?
A: A natural hiding cave that offers a secure retreat, a shaded resting space, and an inside microclimate.
Q: Is the Den XXL stackable?
A: Yes. The cave design supports stacking with other hides to create multi-level retreat spaces.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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