Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Summer heat can be tough on pets, but the EXPAWLORER Dog Cooling Mat offers a dedicated cooling surface that feels cool to the touch. The surface is made from a nylon cooling fabric that helps create a comfortable resting spot as outdoor temperatures rise. The cooling effect can vary with room temperature and time, so it is most noticeable in a cool or air conditioned space and may be enhanced when the mat is pre chilled in the fridge for a short period before use.
Designed with both comfort and practicality in mind, this upgraded pad blends a breathable interior with a waterproof TPU layer and a mesh fabric for airflow. The bottom includes an adhesive based non slip feature to help keep the mat in place on slick floors, sofas, or car seats. This combination aims to support a stable, inviting space for your pet to relax during hot days.
Safe and environmentally friendly materials are a priority. The mat is made from fabrics that are free from harmful chemicals, offering peace of mind if your pet likes to inspect or nibble the edges. The result is a safe, cozy surface for naps on a sofa, in a crate, or during car trips, making it a versatile option for homes with one or more pets.
Picture a Labrador stretched across a cool patch on the floor after a sunny walk, or a cat curling up on a sofa mounted mat that doubles as a resting pad. In a car, the mat can protect seats while giving pets a cool place to settle during trips.
For best results in warm environments, place the mat in a cool room and consider a brief chill in the fridge before use. The cooling effect is environment dependent, so adjust placement to your space and pet behavior.
Q: Is this mat suitable for large dogs?
A: Yes. The 28.3'' x 47.2'' size fits many large breeds, though fit varies by pet and space.
Q: How do I clean and maintain the mat?
A: Machine or hand wash cold; air dry away from direct sun; avoid bleach or ironing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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