Trusted Pet Store Canada
Fast Shipping Canada




Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Fi Series 3+ combines accurate real-time location with intelligent health insights in a single wearable for your dog. Built to perform across the country, it leverages upgraded GPS to provide location updates with no fixed range when you use the Fi app, so you can follow your dog’s day wherever you are.
Beyond tracking, this collar brings safety and care into one device. Custom virtual fences trigger instant escape alerts if your dog steps outside a designated area, delivering frequent position updates as your pet roams. The result is a clearer sense of your dog’s movements and the reassurance of timely notifications.
Fi Series 3+ introduces AI-assisted monitoring that detects activity, rest, barking, licking, scratching, eating, and drinking. All data is organized in the Fi app, giving you a comprehensive view of daily patterns and well-being, ready to discuss with your vet or trainer.
In addition to activity data, you can attach vet receipts, vaccine records, insurance documents, and training certificates within the app, helping you keep essential health information neatly in one place for quick reference.
This collar is a practical, non-pressuring tool that may support day-to-day care, training, and planning with your veterinarian. The bundle includes a 12-month Fi membership, so you can start tracking and reviewing data right away.
Q: What’s included with the Fi Series 3+ purchase?
A: The kit includes the Fi Series 3+ collar and a 12-month Fi membership.
Q: Can I use this with Apple Watch?
A: Yes. You can view live location and activity from your Apple Watch via the Fi app.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|