Trusted Pet Store Canada
Fast Shipping Canada



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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Flexi Xtreme Tape leash in orange and black combines robust design with a smart braking system designed for confident control. Built for dogs up to 65 kg (143 lbs), it delivers a balance of reliability, visibility, and ease of use that can make walks more enjoyable for both you and your companion.
At the heart of this leash is a Short-Stop Braking System that helps maintain a gentle, constant tension during walks. Unlike many retractables that slacken, this model stays under light tension, which can support smoother transitions and steadier guidance as your dog explores. The integrated braking mechanism lets you respond quickly: press the brake button with your thumb and give a light pull to steer or guide your dog back toward you. This setup aims to give you precise control without needing to yank or pull abruptly, fostering safer, more predictable movements on sidewalks, parks, and trails.
For situations that require a fixed distance, the Flexi Xtreme features a permanent stop function. This allows you to secure the leash at a chosen length, helping you create a boundary in busy environments or when your dog needs a calm, controlled stroll near traffic or other dogs. It’s a practical option when you want consistency without adjusting the grip every time.
In daily life, this leash shines when navigating busy sidewalks, dog-friendly parks, or uneven terrain. The combination of strong materials, reliable tension, and responsive braking can help you manage pull with confidence, while the fixed-length option adds a layer of predictability in crowded or high-traffic areas. The design emphasizes practicality and safety, without overpromising outcomes; the right approach to walking with a strong, energetic dog often depends on your pace, environment, and training consistency.
With its durable construction and thoughtful features, the Flexi Xtreme is a dependable option for owners who want a retractable leash that can adapt to different walking scenarios while keeping safety and comfort in mind.
Q: What is the maximum dog weight this leash is designed for?
A: Designed for dogs up to 65 kg (143 lbs).
Q: How does the braking system work on the Flexi Xtreme?
A: Press the brake button with your thumb, gently pull to guide, and use the fixed length option when needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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