Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The FluentPet HexTiles Beiges 3-Pack provides a modular surface designed to support your pet's communication journey. Each hex tile is sized for hands-on interaction and connects with others to form a flexible learning grid. The beige-toned tiles offer a home-friendly aesthetic while delivering a soft, durable, and non-slip surface for everyday use and gentle training sessions. Buttons are sold separately.
Each mat measures 7.9 inches in diameter and is designed to fit together snugly with puzzle-piece connectors, letting you build a layout that grows with your pet's needs. The setup is intuitive: arrange tiles to create zones for different words or cues, then expand as your pet's vocabulary increases, all without taking over your living space.
The system provides a stable surface for placing recordable buttons, helping you personalize interactions and practice word cues in familiar rooms. The color-conscious, orderly layout supports routine practice and makes it easier to maintain focus during sessions.
Whether you share your home with a single clever pup or a curious cat, HexTiles help set up engaging practice without heavy setup. The beige palette complements many interiors, and the mats stand up to regular use in busy households. The surface remains soft to the touch and non-slip under light tapping, helping sessions feel steadier and more comfortable for you and your pet.
The HexTiles system is expandable, making it possible to add more tiles as your pet learns new cues and words. This modular approach supports ongoing training while keeping clutter to a minimum.
Note that buttons themselves are sold separately. This practical, adaptable system makes a thoughtful gift for pet lovers who enjoy interactive play and training routines.
With the HexTiles Beiges 3-Pack, you have a flexible, practical learning surface that supports communication practice in a welcoming, home-friendly form factor.
Q: What is included in the FluentPet HexTiles Beiges 3-Pack?
A: Three hex tiles with puzzle-connectors; buttons sold separately; soft, durable, non-slip surface.
Q: How can HexTiles support training for dogs and cats?
A: Provides a stable platform for placing recordable buttons and expanding vocabulary over time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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