Trusted Pet Store Canada
Fast Shipping Canada



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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Gil the Koi, a generously sized plush dog toy designed for bigger pups and lively homes. At approximately 20 inches from tip to tail, Gil invites energetic fetch, friendly tug sessions, and plenty of cuddle-worthy moment after moment. His bold color and separately sewn fins give him a distinctive silhouette, making him easy to spot during indoor play or outdoor backyard adventures. And when the excitement dies down, Gil can transition into a soft, post-playtime pillow that’s perfect for a quick nap between games.
Gil’s size is the first cue to the experience: a substantial 20 inches of plush companionship that can keep up with bigger breeds or group play. The outer fabric is Fluff & Tuff’s ultra-plush material, designed for a luxurious touch that remains gentle on noses and paws. Inside, a thick Tuffweb mesh liner provides a sturdy backbone, helping the toy hold its shape through bouncing, tossing, and interactive routines.
Safety features are built into Gil’s design. The eyes are embroidered to minimize loose parts, and the toy is intended for supervised play. While crafted from high-quality materials for durability, Gil remains a plush toy and not a chew toy; rough or aggressive chewing can damage the seams or stuffing.
Gil isn’t just a toy—he’s a versatile companion. His bold color and individually sewn fins enhance visibility and appeal during games, while his form lends itself to post-play relaxation. The two squeakers provide satisfying auditory feedback during tosses and tug sessions, creating a multisensory experience without overpowering noise. When playtime ends, Gil’s plush comfort makes him an inviting cuddle partner or a cozy pillow for downtime after adventures.
To keep Gil soft and inviting, spot clean with mild soap and air dry. Regular inspection is recommended: retire the toy if seams begin to separate or stuffing becomes exposed. Always supervise your dog during play, and rotate with other toys to maintain engagement and interest.
Q: How big is Gil the Koi?
A: Gil measures about 20 inches from tip to tail, designed for larger dogs and playful snuggles.
Q: Is Gil suitable for all dogs?
A: Gil is a soft plush toy with embroidered eyes; supervise play and note it is not a chew toy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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