Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Grooming your dog or cat at home can be a calm, satisfying routine when the right tool is in your hand. The Founouly 2 in 1 Pro Home Dog Grooming Kit Clipper in pink pairs everyday usability with a touch of professional capability, designed for pet parents who want comfort, control, and consistency during grooming sessions.
The clipper balances a gentle, low noise motor with a surprisingly strong performance. Its body is waterproof to IPX7 standards, so you can rinse and wipe the tool without worry and keep maintenance simple after a bath or muddy outdoor adventures. A detachable blade design makes cleaning fast and thorough, helping you maintain hygiene between sessions.
Two blade heads give you clarity and control. A wide and a narrow blade head can be swapped as needed, while the included blade materials are chosen for skin friendly contact and durability. The 12V style motor is described as strong and capable of steady rotation, letting you trim longer coats and manage thick areas with fewer jams when you follow the recommended technique.
Combs provide guide lengths of 3 to 6 mm and 9 to 12 mm, letting you tailor trimming length as coat needs change. Start with a longer guard to assess content before moving to shorter settings. The kit ships with two body blades, two feet blades, and a travel bag to organize parts for home or on the go grooming.
Think of this kit as a versatile partner for home grooming and light salon use. The cordless design uses a lithium iron phosphate battery, charging in about three hours and delivering roughly 60 minutes of operation per full charge. The clipper weighs around 115 grams, so it sits comfortably in hand for extended sessions without fatigue.
What matters in real life is how the kit supports your routine. Quick touch ups before daily walks, careful trimming around sensitive areas, and safe, gradual grooming of your pet's coat are all possible with a little practice and the right attachments. If you are new to clipping, start slowly and pair the comb attachments with short sessions to gauge your pet's comfort and response.
Usage tips and contents ensure you can get started right away. The kit includes a travel bag for easy transport, a cleaning brush for post use care, and a note that longer coats may require initial scissor trimming to prevent clogs. With regular cleaning and mindful operation, the clipper aims to be a reliable companion for keeping your pet looking polished between professional visits.
Q: Is the Founouly 2 in 1 clipper waterproof and easy to clean?
A: Yes, it features IPX7 waterproofing and a detachable blade for quick cleaning of the full body.
Q: What’s the battery life and charging time?
A: About 60 minutes of cordless operation on a full charge; charging takes around 3 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
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Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
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Risk of loss passes to you once the order is handed over to the carrier.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com