Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Frienhund 5L Automatic Cat Feeder with a 2K HD camera—designed to simplify meal times when you are away. Schedule meals, monitor your pet’s daily routine, and adjust feeding times remotely using the iCam365 app. The system supports homes with more than one pet, offering flexible control from your phone, tablet, or computer without sacrificing peace of mind.
Set up a practical feeding rhythm that fits your day. The system supports up to 10 meals per day and up to 15 portions per meal, helping you establish a predictable routine while saving you the mental load of constant check-ins. In-app history lets you review what your pet has eaten, while the integrated camera shows how much food remains in the bowl—so you can plan refills with confidence.
The feeder is built to keep meals fresh and hygienic. A 5L large-capacity tank, equipped with an airtight silicone rotor, helps protect against moisture, while a silica gel desiccant slowly absorbs humidity. The 360° transparent tank lets you confirm readiness at a glance, and the removable food tank plus stainless steel bowl are dishwasher-safe for thorough cleaning.
Stay connected wherever you are. The feeder features dual-band WiFi for stable streaming (2.4GHz and 5GHz) and supports remote control via the iCam365 app. Multiple login options (mobile, tablet, or PC) keep family members in sync, while two-way audio lets you check in with your pet in real time.
Power versatility adds resilience: a DC 5V adapter for daily use plus optional backup D-cell batteries to maintain feeding during power outages. Frienhund backs the product with a one-year warranty and 24/7 online service to help you get the most from your feeder.
Designed with pet lovers in mind, this system offers practical possibilities for managing meals, watching your pets, and keeping food fresh. It supports real-life routines without promising guaranteed outcomes, focusing on helpful features and flexible control that can adapt to your schedule.
Q: Does the Frienhund 5L feeder support multiple pets?
A: Yes. The 5L tank and up to 10 meals per day help manage feeding for households with several pets.
Q: Can I monitor and feed my pet remotely?
A: Yes. Use the iCam365 app to schedule feeds, watch activity, and communicate with your pet from anywhere.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
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Risk of loss passes to you once the order is handed over to the carrier.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com