Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The FUKUMARU Cat Activity Tree is a wall mounted playground that combines sturdy scratching posts with a cozy pine hammock. At a generous 36.6 inches tall, it invites cats to stretch fully, scratch confidently, and settle into a hammock for a peaceful nap. Designed to be stronger and safer than ordinary freestanding cat trees, this unit helps you maintain a neat living space while giving your cat a dedicated spot to explore, scratch, and relax.
Built with natural materials and a space saving footprint, it strikes a balance between functionality and aesthetics. The wall mount provides reliable support for daily activity, while the hammock design adds a soft resting nook that cats can claim as their own. Its versatility makes it suitable for homes with multiple cats or for households seeking a low profile yet enriching accessory for feline wellbeing.
The construction uses natural pine and jute, delivering a durable and eco friendly option that fits modern homes. The pine frame provides solid support while the textured jute posts offer satisfying scratching sensations for cats.
Compared with typical freestanding cat trees, this wall mounted version can feel lighter on the eye and easier to integrate into living spaces without dominating the room. The design also supports a clean, organized look that complements contemporary interiors.
Assembly is described as DIY friendly, with renewability in mind. The jute scratching posts can be renewed or restructured as your space changes. You can configure a broader cat wall by adding elements such as a Cat Bridge Lounge Platform to suit your layout and preferences.
With its 36.6 inch height, the unit suits a range of room heights and cat sizes. It is designed to be installed on a secure wall or cage using appropriate screws. For upkeep, a simple wipe down keeps the natural materials looking fresh and inviting.
FUKUMARU offers a one month trial period. If you encounter any quality issue, you can request a full refund within the window of the trial.
Q: What are the main features of the FUKUMARU Cat Activity Tree?
A: A wall-mounted unit at 36.6 inches tall with scratching posts, a pine hammock, natural materials, and DIY assembly.
Q: What is the returns policy?
A: We offer a one month quality guarantee; if there is a problem, you will receive a full refund.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com