Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
FXW Washable Pee Pads are designed to simplify daily life for busy dog households. Sized at 27 by 41 inches and finished in a versatile khaki, these pads are crafted to complement FXW dog playpens and crates of many shapes. The result is a cohesive setup that supports routine training, crate time, and everyday play without adding complexity.
They combine thoughtful materials with practical performance. A thick, heavyweight cotton layer delivers noticeable softness for your pup while absorbing up to 0.6 liters of liquid, helping to keep the surface drier during activity, rest, or experimentation. This level of absorption reduces mess and simplifies cleanup in real life, from quick patrols around the pen to longer crate sessions.
The waterproof TPU shield is a key feature that helps lock in moisture and prevent leaks from reaching floors or furniture. When life gets busy, you can rely on this layer to protect the space around your dog’s designated area, whether you’re at home or on the go.
Designed for repeated use, these pads are machine washable and built to endure more than 100 uses. They offer a compelling alternative to disposable pads, delivering cost savings per use while reducing waste over time.
Material quality matters: the surface is soft yet durable polyester, delivering a comfortable place for your pup to rest. An anti-slip backing helps keep the pad in place, even during playful moments, so you can focus on training cues and enrichment rather than constant readjustments.
Because FXW pads are tailored to FXW playpens and crates, they fit smoothly in various shapes — from rectangle and square to hexagon or octagon layouts. They also double as crate pads, offering versatile options for training areas, pens, and resting spaces.
Note, the claims here describe performance characteristics based on design and materials. Benefits are presented as possibilities for everyday use and may vary with individual dogs and environments.
Q: Are FXW Washable Pee Pads suitable for daily dog training and use?
A: Yes, they’re designed for repeated use in playpens and crates, with washable durability for daily routines.
Q: Do these pads fit FXW playpens and crates?
A: They are designed to fit FXW playpens and crates of various shapes, including rectangular layouts, with the 27x41 inch size.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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