Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
GAPZER's Soft Cat Carrier is designed for pets up to 20 lbs, offering a comfortable and secure travel experience for medium to large cats, small dogs, or puppies. The teal aqua carrier blends practical features with a soft, inviting interior that helps keep your companion calm on journeys both near and far. Whether you're heading to the vet, a weekend get-away, or a simple car ride, this carrier puts your pet within easy reach while you manage the trip conveniently.
The carrier features a high quality 600D Oxford fabric paired with a sturdy interior steel frame. This combination delivers durability without excessive weight. The base floor mat is solid and resists sagging, while the removable cover gives you two comfort options: a cozy fleece side for warmth and a cooling side for warmer days. When not in use, it can be collapsed for storage.
Five sided mesh panels promote airflow to keep your pet comfortable and give you a clear line of sight. The roll-up mesh top entrance with Velcro and a side zippered opening adds loading flexibility, making it easier to load a wriggly kitten or a calm pup alike.
Auto-locking zippers prevent accidental openings, and an inner tether offers an added layer of security during travel. A reflective stripe on the side provides visibility when you’re walking at night, helping you stay aware of your pet’s location in low light.
Two carrying options adapt to your needs: a padded top handle for quick lifts or an adjustable detachable shoulder strap for hands-free transport. The carrier can be secured on a car seat for travel safety, and a dual-use side panel can become a roomy pocket or attach to a luggage handle for easy airport or train trips.
Compact and collapsible, this carrier folds down when not in use, saving storage space. An internal pocket is handy for stowing small items like medicines, chew toys, or treats, keeping essentials within reach during longer trips.
Q: What pets can fit in the GAPZER Soft Cat Carrier?
A: Cats up to 20 lbs and small dogs or puppies; ensure length and height allow turning around.
Q: What safety and convenience features does it include?
A: Auto-locking zippers, inner tether, reflective stripe, and dual loading options for easy, secure transport.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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