Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Giociv Interactive Cat Toy Ball stays inside a soft, durable pouch, guiding your cat through pouncing, stalking, and chasing moments while helping keep the toy neatly contained. The upgraded edge design helps the ball roll smoothly even during energetic swipes.
Designed for energy and curiosity, this toy responds to touch and comes to life with motion; after about 10 minutes of activity, it enters standby mode and can be woken again with a paw pat.
Choose from three modes to suit your cat’s mood. Fast rolling emits a blue glow, slow rolling glows purple, and the interactive setting uses a yellow light to signal responsive play. In interactive mode, the ball activates only when your cat taps it, creating a dynamic game of cause and effect.
Chirping bird sounds and LED flashes are included to attract attention, especially in darker rooms. A quick double press toggles LED lights on or off for night-time curiosity.
This rechargeable ball ships with a USB-C cable and typically charges fully in 2–3 hours. A steady red light indicates charging, turning green when complete. For best compatibility, a 5V/1A adapter is recommended.
Pair the pouch with the interactive ball to stage a mini indoor obstacle course, encouraging hunting, pouncing, and exploration around the room.
Keep sessions safe with supervision, wipe gently after use, and store after charging. The pouch design helps focus play in a defined area.
Q: Is this toy suitable for all cat sizes?
A: Designed for typical indoor cats; great for most sizes. Supervise initial play with very large cats.
Q: How do I recharge and what do the lights mean?
A: Charge via USB-C; red indicates charging, green indicates full. Power on by long-press to switch modes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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