Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Gitelsnour Cat Tree for indoor cats—a tall, multi-level playground designed to satisfy curiosity and provide comforting retreats. Standing at 74 inches, it blends generous platforms, roomy condos, and cozy baskets with climbing paths that invite exploration. The black and red colorway adds a bold presence to your living space while giving cats a clear hierarchy of spots for lounging, watching, and nesting.
The design supports big cats and groups of kittens by offering multiple high perches and resting places. Each element is sized for comfort, from oversized top platforms to wrap-around hammocks that cradle a sleeping cat after play. The combination of sisal posts, rope scratching surfaces, and a playful toy ball provides tangible ways for cats to scratch, explore, and engage with their surroundings.
Cats naturally seek height. The three large, padded top platforms give expansive views of the room, while two spacious condos provide private dens and two baskets offer wrap-around comfort for naps between adventures.
Beyond resting, the cat tree invites climbing, scratching, and interactive play. Sisal posts and rope surfaces invite scratching, a toy ball sparks curiosity, and an attached hammock supports suspended lounging for moments of calm during play.
Setup is straightforward with clear instructions and included tools. An anti-tip kit helps stabilize the structure, so cats can explore confidently and you can enjoy peace of mind during use.
Keep the fabric and posts clean with regular brushing and light cleaning. The combination of plush pads and durable posts is designed for daily use in busy households.
Q: Is this cat tree suitable for large indoor cats?
A: Yes. At 74 inches tall with large platforms and roomy condos, it accommodates bigger cats and multi-cat households.
Q: What comes included for assembly and safety?
A: Clear instructions, all required tools, and an anti-tip kit for added stability.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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