Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for small and medium dogs, this GOLOPET heating pad creates a cozy, evenly warmed surface perfect for crates, dog houses, or plush resting spots. The 28x18 inch pad is paired with a soft gray plush cover that invites pets to curl up and drift into a restful nap with a gentle radiance across the surface.
Key capabilities center on adjustable warmth, proactive safety, and straightforward maintenance. The smart thermostat supports a broad range of 80–130°F with 1–24 hours of custom warmth. A normally open ON mode adds flexibility, while built-in power-off protection and an overheating sensor deliver an extra layer of security for peace of mind. These features aim to offer comfortable warmth and dependable performance rather than guarantees of outcomes.
The pad employs an eight-layer safety structure with double spiral heating wires to deliver warmth efficiently. It reaches a comfortable temperature quickly—often within about 10 minutes. A reinforced cable connection helps prevent damage from pets, and the internal components are UL-listed. The waterproof and flame-retardant inner materials enhance durability for everyday use, with MET and UL dual certification underscoring a strong commitment to electrical safety.
The included gray plush cover is skin-friendly and soft to the touch, helping pets settle in for longer naps. The cover is removable and machine-washable, making it easy to keep the surface clean and ready for use between sessions.
GOLOPET backs the product with a 1-year warranty and provides responsive after-sales support. The combination of MET and UL dual certification highlights a focus on safety and reliability. Individual results may vary with usage, environment, and pet preferences, so consider the pad as a warm, comfortable option to explore for your pet’s resting routine.
Q: Is GOLOPET Dog Heating Pad safe for pets?
A: GOLOPET features eight-layer safety design, UL-listed components, overheating protection, and reinforced cable; use under supervision and follow guidelines.
Q: What size is the GOLOPET Dog Heating Pad?
A: The pad measures 28x18 inches, ideal for small-to-medium dogs and dog houses.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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