Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
For dogs that chew with gusto, the Goughnuts Pro 50 Ball is built to endure demanding play sessions without surrendering its shape. Crafted from the Pro 50 rubber, this ball is about 20% tougher than the original formulation, delivering a durable, satisfying chew that can stand up to enthusiastic fetch and gnawing alike. Its non-floating design makes it easier to track in wet or indoor spaces, while its compact 3 inch diameter keeps it accessible for mid-sized to medium-to-large dogs between 30 and 70 pounds. The overall feel is firm yet forgiving enough for interactive use, inviting a healthy, engaged routine rather than a quick toss-and-forget moment.
What sets this ball apart is the thoughtful engineering behind its safety and longevity. Grooves along the surface promote air flow and reduce suction during chewing, contributing to a more controlled and less slobbery experience. The Pro 50 rubber is a material choice that literally comes from high-precision industries—engineers who craft parts for ships and aircraft helped shape a toy that balances durability with the right amount of give for interactive engagement. This focus on quality translates into a product that stands up to tough sessions, while still feeling comfortable in a dog’s mouth and providing a satisfying chew resistance.
Product highlights at a glance
In real-life terms, imagine a game of fetch that pairs excitement with resilience. Your dog grips the ball with a confident mouthful and pursues it across the yard, gnawing through the bite of resistance while you supervise. The texture remains engaging after repeated sessions, and the ball keeps its shape—helping you both stay on the same page during playtime. For households with powerful chewers such as pits, german shepherds, or labs within the 30–70 pound range, this design offers a practical option that can blend fun with durability. If the ball shows wear over time, you can explore replacement options within the Goughnuts lineup, including rings and sticks, which are built to cater to even tougher, longer chew sessions.
Safety, care, and next steps
As with any durable toy, supervision is important. Inspect the ball regularly for signs of damage and replace as needed to maintain a safe play experience. For pets who push the limits of their toys, consider pairing this ball with other Goughnuts options to diversify chew routines while keeping supervision in place. The Pro 50 Ball is positioned as a high-durability interactive option rather than a single-solution toy, offering flexibility as your dog explores different chewing needs across the day.
Q: What makes the Goughnuts Pro 50 Ball different from regular dog toys?
A: Built with Pro 50 rubber for added durability; airflow grooves; designed for 30-70 lb dogs; lifetime replacement under supervised play.
Q: Is the Pro 50 Ball suitable for unsupervised chewing?
A: The toy is intended for supervised use; for unsupervised chewing, consider other Goughnuts rings or sticks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com