Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Grandma Mae's Country Naturals presents a high-protein, air-dried formula designed to celebrate real meat flavor while delivering a convenient, shelf-stable feeding option. This recipe centers on real chicken and liver, sourced from farms in New Zealand, and finished with a natural boost from New Zealand green mussels. The result is a moist, chunky texture that dogs can sink their teeth into without the need to rehydrate. It’s a practical choice for pet parents who value quality ingredients, a straightforward feeding routine, and a grain-free profile that fits certain dietary preferences.
The core is a hearty mix of real chicken and chicken liver, with over 90% from these animal proteins. The chickens are raised cage-free on ethically managed farms in New Zealand, known for their clean countryside and careful husbandry. Natural New Zealand green mussels are included as a source of glucosamine and chondroitin, which may support joint comfort and mobility in everyday activity. Flaxseed contributes prebiotic fiber and omegas that can support a healthy skin and coat, while the grain-free formulation reduces common grain-related concerns for some dogs.
The air-dried technique is a traditional small-batch method that preserves meat-like moisture and chewiness in a compact form. There’s no water to rehydrate, so the product arrives ready to serve. Expect a moist, chunky texture that dogs often find satisfying, with flavors that lean toward real-meat goodness rather than fillers.
Designed to be grain-free and gluten-free, with non-GMO ingredients, this formula aims to fit dogs with sensitive stomachs or dietary preferences. It can be fed as a complete meal or used as a tasty topper to enrich daily meals with extra protein and flavor.
Ideal for dogs that enjoy a real-meat taste and a protein-forward profile, and for pet parents seeking a grain-free option with natural mussel benefits. While it highlights potential benefits like joint-support ingredients and skin & coat nutrition, results are not guaranteed and depend on individual dogs and feeding routines.
Q: What is RawTernative Air Dried Dog Food?
A: A high-protein, air-dried formula made with over 90% real chicken and liver, plus New Zealand green mussels; grain-free and non-GMO.
Q: Is RawTernative a complete meal or a topper?
A: It can be served as a complete meal or added as a topper to enhance flavor and protein in daily feeding.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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