Trusted Pet Store Canada
Fast Shipping Canada


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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Keep your dog’s water enticing with GROOKPET’s 24-pack replacement filters and sponges. Designed specifically for GROOKPET dog water fountains, this set includes 12 filters and 12 sponges, all individually packaged to preserve performance until use. A practical upgrade for households that want reliable, clean-tasting water for daily hydration.
Each piece is sealed to protect filtration integrity from first opening, making it easy to stock up without compromising freshness.
The filtration system brings together three elements—activated carbon, ion exchange resin, and a sponge—providing a multi-step approach to adsorption, filtration, and purification. This setup helps reduce hair and fine impurities, promotes clearer water, and can improve taste for your pet.
These filters are made to pair with GROOKPET’s pet water fountain system, known for its 304 stainless steel construction and durable build. In practical terms, this means a consistent hydration station that holds up to daily use by your dog. A 7L fountain capacity means fewer refills for multi-day sections of the week, depending on your pet’s activity level.
For best results, rinse each filter before first use. Plan to replace the filters every 2–4 weeks to maintain filtration efficacy and water quality. The 24-pack arrangement makes it easy to rotate and keep a fresh supply on hand.
Regular maintenance can help keep water tasting clean and inviting, supporting your pet’s everyday hydration routine without creating extra chores for you.
Fresh-tasting water can encourage more consistent drinking, especially in households with busy schedules. While results vary by pet, a reliable filtration setup like GROOKPET’s can contribute to a simpler, more satisfying hydration experience for your dog.
Q: Are these GROOKPET filters compatible with my dog fountain?
A: They’re designed for GROOKPET dog water fountains; verify model compatibility before use.
Q: How often should I replace and maintain the filters?
A: Rinse before first use; replace every 2–4 weeks for best results; includes 12 filters and 12 sponges.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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