Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The HACHIKITTY Calming Donut Cuddler is a round fluffy bed built for dogs and cats who love to curl up. The long shaggy fur feels soft and reassuring, mimicking the warmth of a familiar touch and helping create a secure sleeping space. The donut shape with a soft interior trim and outer bolster gently cradles the head and neck, encouraging a comfortable posture as your friend settles in for rest or a quiet nap.
Three sizes cover a wide range of pets. The 24 x 24 x 7 inch model is suited for pets up to 25 lb, the 30 x 30 x 9 inch model supports up to 45 lb, and the 36 x 36 x 11 inch model accommodates pets up to 85 lb. The central round mat can be removed, so you can adapt the bed to the season or your pet's preference. When the central mat is out, the bed remains a soft resting surface that stays cooler in warmer months.
Made from hypoallergenic materials, this bed is designed to be machine washable on a gentle cycle and air dried for best results. While hand washing is often recommended, the bed is built for routine cleaning to help keep your pet's sleeping space fresh. The 24 inch and 30 inch versions use about 2.2 lb and 4.4 lb of filler respectively to cushion the body without becoming too stiff, providing a balanced support for the neck and spine.
After unboxing, the cotton fill is vacuum compressed; allow about 48 hours for the bed to regain full loft. A quick fluff with a gentle shake helps restore shape if any flattening occurs during transit. You can also use the bed as a cozy mat in the summer by removing the central module.
Q: What sizes does the HACHIKITTY Calming Donut Cuddler come in?
A: Available in 24, 30, and 36 inches to fit small to large dogs; follow weight guidance for best fit.
Q: How should I clean and care for this dog bed?
A: Machine washable on gentle cycle; air dry recommended for best results.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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