Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
If your pet loves to curl up, this round bed combines a plush, long-pile fur interior with a soft, supportive outer bolster. The cozy look and texture promote a sense of security, especially during chilly mornings or after active play. Designed for dogs and cats that enjoy a snug, nest-like space, it brings warmth and a familiar, comforting vibe to any indoor corner.
The donut shape is not only inviting to snuggle into but also thoughtfully designed to cradle the head, neck, and body. The inside trim remains soft, while the surrounding bolster offers a natural resting zone for the muzzle and shoulders. Available in three sizes, including a 36 x 36 x 11 inch option intended for larger breeds, this bed invites pets to unwind in a private, cozy retreat.
In real-life settings, you’ll notice the bed’s inviting texture and shape encourage a relaxed posture. It can serve as a cozy crash pad after a long walk, a quiet corner for afternoon naps near a window, or a comforting crate alternative for dogs adjusting to new routines. The 36-inch XXL model is particularly suited for larger dogs who crave a roomy, secure space to curl into a ball or stretch out slightly while still feeling enveloped by plush sides.
The central mat is independent of the donut bed, so you can remove it for a lighter daily option or use it as a separate lounging mat in warmer months. This design supports year-round use without compromising comfort.
The bed uses non-toxic, hypoallergenic materials and is machine washable on a gentle cycle, followed by air drying. While hand washing is often recommended for longevity, cleaning is straightforward to keep your pet’s sleeping space inviting and fresh.
Three sizes cover pets from small to large: 24 x 24 x 7 inches (up to 25 lb), 30 x 30 x 9 inches (up to 45 lb), and 36 x 36 x 11 inches (up to 85 lb). Note that the bed is vacuum compressed for shipping, so allow about 48 hours for loft to return and shape to settle after unboxing.
Q: What sizes does the HACHIKITTY Calming Donut Cuddler Dog Bed come in?
A: Sizes are 24x24x7, 30x30x9, and 36x36x11 inches, with weight guidance.
Q: Is the bed easy to clean?
A: Yes, hypoallergenic materials are machine washable on gentle cycle and air dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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