Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
For dogs that crave a satisfying, chewable reward, Hank & Roy brings a straightforward, single-ingredient option that mirrors natural canine instincts. These beef marrow bones are crafted from grass-fed, pasture-raised beef and are free from hormones, antibiotics, chemicals, and preservatives. The result is a simple, wholesome treat that aligns with a pet parent’s desire for clear ingredients and real, nose-to-tail flavor.
Durability matters when your dog is a strong chewer, and these bones are built to endure. The combination of a sturdy exterior and the marrow-rich center offers hours of engagement, encouraging thorough chew sessions that can help burn off energy and reduce restlessness. The bite is satisfying and the texture remains engaging, giving dogs something to sink their teeth into as they explore the chew from start to finish.
Freshness and odor control are emphasized through thoughtful packaging. Each bone is individually wrapped to protect freshness and minimize odors, making it easier to store between uses and to take along on trips without a strong scent tagging along. A resealable bag further helps maintain freshness after opening, so your dog can enjoy consistent quality with every chew.
The bones are naturally collagen-rich, offering a tasty way to support a shiny coat and potential joint comfort, alongside digestion-friendly nourishment. While every dog’s experience is unique, owners often note how a long-lasting chew paired with marrow-rich nourishment can keep a dog occupied and content during chew time, while still allowing supervision and safety considerations.
Hank & Roy emphasizes American ownership and Brazilian-sourced beef, pairing responsible sourcing with a careful baking process. The bones undergo a meticulous 73-hour bake, ending at 85°C, which contributes to a low-odor, long-lasting chew that models consistent quality and a clean, simple ingredient profile. This approach aims to balance chew value with practical, real-world use for busy households.
Use as a treat during supervised chewing sessions. Choose a bone size that fits your dog’s mouth, and remove any pieces that wear down or split. Always supervise hard-chew items and consult your veterinarian if you have concerns about dental health or dietary needs for your dog.
Q: What makes Hank & Roy All-Natural Beef Marrow Bones suitable for dogs?
A: These are single-ingredient, grass-fed bones with no hormones or preservatives, individually wrapped for odor control and freshness.
Q: How should I supervise my dog when giving these bones?
A: Always supervise chewing sessions, choose the right bone size, and discard pieces that break or crumble; consult a vet if unsure.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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