Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Hannadepot Cat & Dog Carrier is designed for pets up to 15 lbs, offering a roomy interior and soft, inviting surfaces that let your cat or small dog relax during travel, vet visits, or car rides. With thoughtful details like a removable cushion and a simple setup, it’s built to feel like a calm retreat on the move.
Inside measures roughly 17.5" L x 11" W x 11" H, giving small pets space to sit, lie down, and reposition as they prefer. The carrier’s fabric and cushion are chosen for everyday snuggle moments and easy maintenance, so the space stays cozy and welcoming after trips.
The upgraded dual zippers pair with a safety buckle to help keep pets securely inside while still allowing quick access for you. This feature is helpful for reassuring anxious pets during transitions and busy routes.
A 5mm thick hard base insert combined with an EVA frame keeps the carrier firm, so your pet has a steady surface to rest on during travel, without the sag that can come from soft-bottom designs.
The roll-up privacy curtain creates a den-like environment, which can help cut noise and limit visual distractions. It also offers warmth retention when needed, making vet visits or trains trips smoother for sensitive pets.
Breathable mesh panels on all four sides promote air flow to keep pets cool. The curtain can be adjusted to provide shade and privacy, helping to reduce stress in unfamiliar surroundings.
Carry the carrier by hand, over the shoulder, or attach it to luggage handles. It folds flat for compact storage after use, and includes a removable dual-sided cushion to suit seasonal comfort needs.
Two storage bags provide space for small items like treats, a leash, or medical records, helping you keep essentials close at hand during travel or vet visits.
Overall, this carrier blends practical safety with everyday comfort, making it a versatile option for pet owners who value ease of use and a calming travel experience. While results will vary by pet, the design emphasizes security, comfort, and adaptability for a range of trips and routines.
Q: Is this carrier suitable for cats and small dogs?
A: Yes, it supports pets up to 15 lbs and includes breathable mesh and privacy features for comfort.
Q: How portable is the Hannadepot carrier?
A: Foldable for storage; carry by hand, over the shoulder, or attach to luggage, with a seasonal cushion included.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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