Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
rainy days don’t have to slow you down. The HDE Dog Raincoat Poncho is built to provide practical protection without weighing your pup down. Its double-layer design pairs with a lightweight nylon coating to help your dog stay dry in light showers and steady rain alike, while preserving ease of movement for daily adventures.
Crafted with a removable hood and a streamlined silhouette, this coat offers versatility across seasons and activities. The outer shell deflects moisture, and the inner layers work together to keep warmth in and wind out — all without bulk. An adjustable drawstring lets you tailor the fit for dogs of different shapes and sizes, so you can enjoy a secure, comfy wear during every stroll.
Sizing covers a wide range, from Small to XXX-Large, designed to fit dogs from about 12 inches to 28 inches in length. Measure from the base of the hood to the coat’s longest point to guide your choice: Small around 12 inches, Medium around 16 inches, Large around 20 inches, XL around 22 inches, XXL around 26 inches, and XXXL around 28 inches. The harness hole supports secure walking setups, even when your pup is exploring wetter routes.
While the raincoat is designed to address common rainy-day needs with practical features, outcomes can vary by dog. Consider the coat as a helpful addition to your routine rather than a guaranteed result. The HDE Raincoat Poncho aims to provide a sensible, easy-to-use option for canine companions facing wet weather.
Q: What sizes are available for the HDE Dog Raincoat Poncho?
A: Sizes range from Small to XXX-Large, designed for dogs from roughly 12 to 28 inches in length.
Q: Does the raincoat include a leash hole and reflective panels?
A: Yes, it features a harness/leash hole and reflective panels for enhanced night visibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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