Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats, this four-level cat condo offers multiple cozy spaces, including three private hideaways and a top platform. The arrangement invites curious cats to explore, rest, and observe their surroundings from different elevations, all within a compact footprint that fits a living room, bedroom, or even a garage corner.
Crafted for durability and style, the unit uses a sturdy 12mm MDF base with CARB certification. Its vertical design stacks activity and rest into a neat 33 by 17 by 13 inch silhouette, delivering space-saving value without sacrificing height or personality. This cat condo is a thoughtful addition for multi-cat households, helping create distinct zones while keeping the floor free for daily living.
Two removable cushions and a plush roof provide a soft, inviting surface for cats to curl up and enjoy the view. The sisal scratching pad helps channel natural scratching instincts into a designated area, working with the furniture in your home rather than against it.
The four-level layout creates private zones for lounging, hiding, and observing, which can help reduce crowding and give each cat a personal space. The sturdy construction supports adult cats and lively kittens up to about 50 lbs, making it a versatile choice for a growing feline family.
This cat condo supports enrichment through vertical exploration, dedicated scratching space, and a private hideaway—paired with a compact footprint that suits apartment living or larger rooms. It offers a practical, stylish addition to your home that aligns with daily cat needs without promising guarantees.
Q: What is the weight capacity of the Heerduos 4-Level Cat House?
A: The base supports cats up to about 50 lbs with CARB-certified construction.
Q: How many levels and hideaways does it include?
A: It features four levels, three hideaways, and a top platform for lounging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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