Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Keep your dog or cat comfortably warm with the Heeyoo Pet Heating Pad. Designed for indoor use, this pad offers a generous 28" by 16" surface that fits most crates, beds, or favorite lounging spots. The soft plush cover adds a tactile layer that feels inviting to snuggle into on chilly mornings or after a long day outdoors.
Heating is smooth and adjustable with the LED controller, giving you six temperature levels spanning from a toasty 86°F up to 131°F (30°C to 55°C). This range makes it easier to find a most comfortable warmth for different pets and seasons without guesswork. A low-profile, fast-warming design helps your pet settle in quickly, which is especially appreciated during cold snaps or after a bath.
The pad uses a 7-layer protective structure and a built-in temperature sensor to help prevent overheating. The inner pad is waterproof and flame-retardant, while the plush cover is soft and removable for easy cleaning. For households with curious pets or lively chewers, the extension cord is chew-resistant and protected by a dual layer shield to help prevent fraying.
Whether you’re caring for newborn puppies, pregnant pets, or older animals with joint discomfort, the Heeyoo pad offers a calm, cozy place to rest. Use it in a crate, on the floor, or inside a pet bed for added warmth during cold nights or damp mornings. The waterproof layer helps protect floors and upholstery, while the non-slip surface helps keep the pad in place.
Note: Do not use the pad without the plush cover in place, and follow washing instructions to preserve the material and electronics.
Q: Is the Heeyoo Pet Heating Pad safe for pets?
A: Yes, it features a built-in temperature sensor, a chew-resistant cord, and a 7-layer structure designed to prevent overheating.
Q: Does the pad turn off automatically?
A: Yes. It offers four timer options (4/8/12/24 hours) with automatic power-off after the set time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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