Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Herm Sprenger Black Stainless Steel Prong Collar with Quick Release Buckle blends German craftsmanship with practical design to support training sessions that feel controlled and balanced. The collar uses evenly distributed prongs to impart gentle pressure around the neck, helping you guide your dog without excessive tugging. Importantly, the design does not apply direct pressure to the trachea, which can help keep training moments calm and focused.
Key design elements include a center plate connector that enables symmetric tightening, so the prongs work in harmony from the middle of the collar. When combined with the ClicLock quick-release buckle, you gain both security and speed for easy on/off between activities. The collar is made from high-quality black stainless steel, a material chosen for durability and rust resistance in everyday use.
In real-life training, handlers often notice a more balanced response as the collar distributes pressure across the neck. This model is adjustable by adding or removing links, allowing a snug fit just below the ears with a simple sizing guideline: measure the neck circumference and add three inches. This setup supports longer training sessions with less need for abrupt pulls, while still giving you clear cues to communicate with your dog.
Made in Germany, this collar emphasizes quality materials and precise engineering. The black stainless steel construction resists rust, ensuring reliable performance through daily wear and training routines. Removable links offer flexible sizing (up to four links adjustable), so you can tailor the length as your dog grows or as you refine training setups. A simple sizing approach keeps the process straightforward for new users and seasoned handlers alike.
Care tip: wipe with a damp cloth and dry to maintain the finish. Store in a dry place between uses to preserve performance across training phases.
Q: What size options is this collar available in?
A: This listing features 2.25mm x 16in (Small); other sizes, 3.2mm x 23in and 4mm x 25in, are sold separately.
Q: Is the collar easy to put on and take off?
A: Yes. The ClicLock quick-release buckle enables fast on/off and simple sizing between sessions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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