Trusted Pet Store Canada
Fast Shipping Canada


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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Engineered in Germany, this pinch collar blends precise construction with practical safety for training and everyday control. The chrome-plated steel body stands up to regular use, while the center plate keeps prongs aligned to deliver even pressure along the neck. Two O-rings provide reliable leash connections from different angles, helping you maintain calm, controlled communication during walks or training sessions.
Designed for dogs with necks up to 18 inches, the collar offers a reliable, professional-grade tool for guardians and trainers who want clear, corrective feedback without compromising safety. With the trusted German engineering behind it, you get durability, consistency, and a finish that holds up over time.
In everyday training, the Ultra-Plus collar can help you communicate with calm, clear cues during frustrating moments or on busy walks. Use under supervision and combine with a backup collar for safety. With proper technique, the collar supports a measured approach to training goals.
Care notes: inspect for wear, clean the chrome finish, and store away from moisture to preserve the chrome-plated surface and the integrity of the links and center plate.
German engineering, enduring materials, and the brand’s long-standing reputation for top-quality training gear are key reasons this collar remains a common choice for trainers and proactive dog guardians alike.
Q: What is the Herm Sprenger Ultra-Plus prong collar designed for?
A: A training tool for controlled corrections under supervision, using even neck pressure via a center plate; pair with a backup collar for safety.
Q: How do I adjust the collar size?
A: To adjust, remove or add up to four links; fits necks up to about 18 inches; overall length about 22 inches.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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