Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Herm Sprenger Ultra-Plus Prong Collar is a trusted German-made training tool designed to support no-pull training with even, distributed pressure. Constructed from chrome-plated steel, it blends durability with careful design to feel comfortable during long training sessions and daily walks.
Instead of concentrating pressure in a single spot, this collar uses interlocking links to spread contact evenly around the neck. A center plate connector helps the links tighten symmetrically, promoting a balanced fit as your dog moves. The result is a steady, controllable feel that can assist your training routine without pulling directly on the trachea.
For the Large size, the collar measures 25 inches in length with a 4 mm link thickness. To size, measure your dog’s neck circumference and add two inches. The collar should sit snugly just below the ears to encourage appropriate contact without restricting breathing.
Imagine a walk where pulling is reduced and responses to cues are more predictable. The even pressure can help you guide your dog through walking, greeting, and basic obedience while maintaining comfort. This tool pairs well with positive reinforcement as part of a broader training plan.
Important: Not recommended for light-color coats in some dogs, as wear may be more visible. Always use as part of supervised training and follow sizing guidelines for best results.
Q: What makes the Herm Sprenger Ultra-Plus collar suitable for training?
A: It distributes pressure evenly around the neck, reducing jerking and giving you control during walks.
Q: How should I size and fit this collar?
A: Measure neck circumference, add two inches, and ensure the collar sits snugly below the ears.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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