Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Renowned for German engineering and durable construction, the Herm Sprenger Ultra-Plus Prong Collar offers a balanced training option that emphasizes even pressure around the neck. Constructed from chrome plated steel, this collar is designed to stand up to regular use while providing a safer alternative to traditional chokers. The center plate helps align the links for consistent tightening, helping guides during training sessions without relying on harsh tugging.
For best results, fit the collar snugly just below the dog’s ears. To size accurately, measure your dog’s neck circumference and add about 3 inches, then adjust with removable links as needed. This approach helps achieve an even tightening effect across the neck area.
In everyday training and walk routines, this collar can support guidance with less jerking or pulling when used correctly. Real-life scenarios include recall work, controlled leash walks, and polite leash manners. Benefits are described as possibilities, not guarantees, and should be combined with consistent training practices.
Maintain the collar by wiping with a damp cloth after use and checking links for smooth operation. Regular inspection of the prongs and links helps ensure longevity, while the chrome plating provides corrosion resistance for longer-lasting performance.
Possible advantages include even pressure distribution around the neck, easy adjustability with removable links, and a reliable German-made construction. Each training scenario may respond differently, so use as part of a comprehensive training plan.
Q: What is the Herm Sprenger Ultra-Plus Prong Collar used for?
A: A training collar that helps distribute pressure evenly, reducing pulling during walks, with an anti-slip center plate for symmetrical tightening.
Q: How do I size and maintain this collar?
A: Measure your dog's neck, then add 3 inches; add/remove links to fit; keep links clean and inspect regularly; not recommended for light-colored dogs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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