Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Hey-brother Large Multi-Level Cat Tree Condo, a sturdy, space-efficient structure designed to entertain, lounge, and engage multiple cats at once. Its step-like levels and two roomy condos create cozy retreats and sunny perches for curious kittens and adult cats alike.
Crafted with natural particle boards certified for safety and reinforced with battens at the base, this cat tree stands firmly on the floor. The posts are wrapped in natural sisal rope to invite scratching and exercise, while the top platforms boast thick internal mats and raised edges for comfortable lounging and a view over the room.
In a bustling home, this cat tree becomes a social hub where siblings chase each other up and down, while a single kitty enjoys a solitary lookout from the top perch. The soft plush surfaces invite long naps, while the sisal rope offers a satisfying texture for scratching and stretching after meals.
The structure uses CARB-certified natural particle boards and robust battens for stability, with anti-topple fittings included for extra security. The plush fabrics are easy to wipe clean, and the sisal rope can be refreshed by rotating scratching posts if needed.
In light gray, this cat tree blends with most decors and fits neatly into corners. Quick installation and straightforward cleaning keep it a practical addition to busy households with large cats or multiple kittens.
Q: What is the Hey-brother Large Multi-Level Cat Tree ideal for?
A: Designed for households with multiple felines, it offers roomy condos, multiple perches, and scratching posts to invite climbing and lounging.
Q: Is assembly difficult?
A: The package includes detailed instructions and hardware for straightforward setup in a short time.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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