Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Turn a corner of your home into a vertical playground with the Heybly Cat Tree. Standing tall at 49.2 inches, it gives indoor cats a multi‑level space to explore, observe, and relax. Two jumping platforms invite climbing, while two top perches offer elevated views and a cozy spot to lounge. Each perch edge and interior is finished with soft padding, so paws meet gentle cushioning during every pause in play. The design also includes an enlarged cat house for private naps and a separate cozy hammock, creating flexible retreat spaces that adapt to your cat's mood—whether they're chasing a toy, watching the world go by, or curling up for a quiet snooze. The beige upholstery and plush textures help the piece blend with most living rooms while still feeling inviting to curious paws.
Stability is built in. A robust iron frame supports the whole structure, and anti tipping straps anchor the base, helping reduce wobble during energetic bouts and steadying the tower for easy climbs. This practical setup focuses on a solid center of gravity, making it suitable for kittens learning balance and for seniors who prefer a steadier surface under their paws. The result is a durable centerpiece that supports daily climbing, scratching, and lounging without compromising the rooms vibe.
The two top platforms—approximately 15.7 by 9.8 inches and 11.8 by 11.8 inches—offer a choice in height and lounging posture. Soft padding along the edges and inside the platforms creates cushioned perches for surveying the room or settling in for a nap after a lively play session. In addition, the spacious resting areas include an enlarged cat house that can accommodate larger cats and a cozy basket for extra privacy. The combination of perches, a hammock, and scratch-ready sisal posts invites natural behaviors like climbing, scratching, lounging, and kneading, while keeping these activities contained within a single, organized structure.
Assembly is straightforward. Illustrated instructions and a complete toolkit are included, so most shoppers can set the tower up in just a few minutes. If you have questions during setup, Heybly support is ready to help, making the process as smooth as possible.
Q: How tall is the Heybly Cat Tree and what is the weight capacity?
A: The cat tree stands about 49.2 inches tall; weight capacity depends on cat size and use.
Q: Is assembly quick and are tools included?
A: Yes, it ships with illustrated instructions and a complete toolkit for quick setup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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