Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to satisfy your cat's natural instincts, the 71-inch tall tower offers multiple levels and cozy hiding spots. It includes two spacious cat caves, two perches, two hanging beds, a basket, and a scratching pad—everything you need for exploration, lounging, and play, all within a single piece of furniture.
With a layout that accommodates up to five cats (11 lb max each), this cat tree invites multiple felines to claim their own lookout spots and nap corners. The sturdy structure is paired with an anti-tip kit for added security during rambunctious play.
Two hanging pompoms with bells offer interactive entertainment, while two spare silent pompoms give you quiet options at nap time. The arrangement encourages climbing, chasing, and pouncing—perfect for busy households.
As described, you can assemble the unit on your own with universal screws and the included Allen key. The surface is designed to be easily wiped clean, helping you keep fur, crumbs, and debris under control.
The tall, multi-level tower helps channel your cat's energy into healthy activity while keeping everything in one convenient corner of your home. Easy to wipe clean and ready for daily use, day after day.
Q: Is the Heybly Cat Tree suitable for multiple cats?
A: Yes, the design supports up to five cats (11 lb each) with separate lounging spaces to share or rotate.
Q: How easy is assembly?
A: Assembly is designed for one person using universal screws and the included Allen key.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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