Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The HIDOG Dog Grooming Arm with Clamp and Grooming Hammock is a versatile grooming companion designed for small and medium dogs, perfect for home use or professional studios. At 36 inches tall when extended, it pairs with your table to deliver a stable, adjustable workstation for baths, trims, and blow-drying sessions. The design emphasizes calm, controlled grooming without relying on harsh restraints, helping you work efficiently while keeping your pet comfortable.
In the system you’ll find a soft hammock harness and a pair of no-sit haunch holders with a loop noose. The hammock measures 20 by 29.5 inches and uses wear-resistant materials that support gentle restraint during grooming. Each restraint includes metal rings for quick, secure size adjustments as your dog moves or as you refine the setup.
Real-world grooming often requires quick positioning and reliable support. This HIDOG arm helps you keep a pet’s head and hips steady during washing or trimming, reducing stray movements while you work. The combination of the hammock, haunch holders, and loop noose offers flexibility to adapt to a range of dogs and tasks.
Quality construction uses heavy-duty metal tubes with a matte finish that resists scratches, complemented by solid metal clamps. Tension knobs keep the arm steady once you’ve found the right setup. The 270-degree rotation and foldable arm streamline grooming workflows and simplify storage when not in use.
Designed for both home grooming and professional studios, this arm supports efficient workflows—from bathing and blow-drying to trimming and styling. The aim is to reduce pet movement and increase grooming precision, while preserving a calm, comfortable experience for your dog.
While gentle in design, the system offers a secure hold that helps you manage pet movement during grooming tasks. The metal components provide stability, and adjustable rings on restraints let you fine-tune the setup as needed. Always supervise and follow the included installation guidance for best results.
Q: Is this grooming arm suitable for home use?
A: Yes. It clamps to tables, folds for storage, and supports at-home grooming for small and medium dogs.
Q: What’s included in the package?
A: Clamp, loop noose, two haunch holders, hammock harness, vertical arm, extension rod, and tension frames; quick 5-minute assembly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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