Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The HIDROSIL Cat Door for Screen Door is designed to help pets move freely through your screen door while you maintain control from inside your home. The inside opening measures 10x10 inches, and the flap is equipped with a lockable magnetic seal, offering a practical balance of access and containment for daily life.
Built to endure daily use, this door is crafted from durable ABS material. The installation manual included with the package makes set up straightforward, so you can get your pet moving with minimal fuss. When you need a quick reference, the frame and opening dimensions provide a clear sense of fit before you start cutting or drilling any surface.
The overall frame size is approximately 11 2/3 by 11 2/5 inches, and the flap opening sits around 9 3/5 by 9 9/10 inches. These measurements position the door well for small pets, delivering a comfortable passage without overwhelming the space around your screen door.
This product is designed for interior or exterior screen doors, windows, and other screen areas. It is not intended for very thick wooden doors, iron doors, aluminum doors, or solid walls. If you have a standard screen setup, this door can expand your home access for your pet without major modifications.
Customer support is available within 24 hours, reflecting HIDROSILs commitment to helpful service should questions arise during setup or use.
Q: Is the HIDROSIL Cat Door easy to install on a screen door?
A: Yes, it includes an installation manual and straightforward DIY steps for many screen doors.
Q: What pets is this door designed for?
A: Designed for small cats and dogs, typically up to about 26 pounds, with a 10x10 inch opening.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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