Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the HIIMALEX Extra Large Bunny Castles Hideout, a multi-level indoor habitat designed to engage curious pets while fitting neatly into home spaces. The design blends sturdy construction with thoughtful details to create a versatile play environment for rabbits and other small animals. This is not just a toy—it's a compact fortress that invites exploration, nesting, and supervised activity.
Constructed from durable wood, the hideout emphasizes longevity and stability during active sessions. The structure supports climbing, hopping, and resting pauses, giving pets a sense of security as they navigate between levels. The choice to refrain from painting helps keep the surface easy to wipe down and reduces potential staining concerns.
Inside the package, a clear assembly guide helps you get the castle ready quickly. The split balcony and a central tunnel create multiple routes, so your bunny can choose a new path every time and enjoy varied obstacles.
Although designed for rabbits under 6 pounds, this castle serves as a cozy retreat for ferrets, guinea pigs, hamsters, and chinchillas of similar size. The elevated platforms and open corridors invite predictable play patterns and restful retreats.
The surface is smooth and wipe-clean with a cloth, making routine maintenance straightforward. Since the product is not painted, there is limited protection against stains; a quick wipe helps keep it looking fresh.
Whether you’re setting up a dedicated play corner or a cozy corner of the room, the HIIMALEX castle offers a ventilated, engaging habitat that can grow with your pet’s curiosity. It’s a practical choice for indoor enrichment, providing routes, hideaways, and a sense of discovery without overwhelming your living space.
Q: Which pets is the HIIMALEX Extra Large Bunny Castles Hideout best suited for?
A: Designed for rabbits under 6 lbs, also suitable for ferrets, guinea pigs, hamsters, and chinchillas.
Q: Is setup quick and is cleaning easy?
A: Yes—fast, clear setup with the included guide; the smooth surfaces allow easy wipe-down for maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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