Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Hikiko Martingale Collar for Dogs, a thoughtfully designed nylon collar built for daily adventures and training moments. Its soft, durable fabric sits comfortably against the neck while the hardware stays put through routine pulling and play. The reflective surface helps improve visibility as daylight fades, making evening strolls feel safer and more enjoyable.
Martingale collars are favored by many trainers and veterinarians for everyday wear because they offer gentle, controlled tightening without choking. This design helps reduce escape attempts while providing reliable guidance during training and calm leash routines.
Every collar undergoes practical pull-testing to confirm strength and resilience. The quick-release buckle offers fast unfastening in an emergency, but the product is designed to be used with a leash and is not intended for unattended indoor wear.
Use the size chart and fit guidelines to select an option that can slip over the head and leave about two fingers of space between collar and neck. A properly fitted collar stays in place when the dog is not pulling and reduces the chance of slipping out.
From daily neighborhood strolls to training sessions at the park, the Hikiko collar is designed to perform under real-world conditions. For longevity, wipe clean with mild soap and water, then air dry, and inspect the hardware and stitching regularly for wear. This collar is compatible with most standard leashes and harnesses.
Note: This product is intended for leash use and should not be used indoors without supervision.
Q: What size is this collar and how should it fit?
A: This is X-Large; follow the size chart, leave two fingers of space, and ensure it slips over the head for a proper fit.
Q: Is the quick-release buckle safe for every use?
A: The quick-release buckle is for emergencies, but avoid indoor use without a leash and never leave the dog unattended with the collar.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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