Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
This Hikiko martingale collar blends trusted design with everyday durability to support calm, controlled walks. Veterinarians and trainers often recommend martingale styles for daily wear, offering gentle control while reducing the chance of a dog slipping out during a stroll or training session. The red nylon carries a bold, clean look that stands up to daily adventures, with a soft feel against the neck and a quiet hardware profile that won’t snag on bushes or leash hardware.
The collar emphasizes real-world practicality: a durable soft nylon strap paired with heavy-duty hardware is built to resist fraying and keep its shape even with enthusiastic pulls. When properly fitted, the collar sits comfortably loose when your dog is not pulling, which helps prevent irritation and makes longer walks more comfortable for both you and your pet. This combination of materials and design intends to deliver reliable performance without compromising comfort.
For a secure, comfortable fit, leave two fingers of space between the collar and your dog’s neck. Choose a size that can slip over the head, and ensure the collar remains snug enough to prevent slipping while still allowing natural movement and breathing. The X-Large red option is designed for larger necks, and the accompanying sizing guide helps you pick the best fit to minimize chewing and escape risk.
Use the Hikiko martingale collar during daily neighborhood walks, park excursions, and training sessions where a gentle correction may be helpful. The reflective feature is particularly useful for dusk strolls or early morning patrols when visibility matters. Remember, this collar is intended as a supportive training aid and safety tool rather than a guarantee of behavior change.
With regular use, rinse or wipe clean as needed to manage outdoor grime. If you encounter quality issues, Hikiko offers prompt support to resolve them and ensure you and your pet can get back to enjoying everyday adventures together.
Q: What benefits does the Hikiko Martingale Collar offer for daily wear?
A: It provides gentle control to prevent escapes, is recommended by vets and trainers, and stays comfortable when not pulling, with durable nylon and secure hardware.
Q: How should I fit and use this collar safely?
A: Leave two fingers between neck and collar, slip over the head, use with a leash, and rely on the quick-release buckle for emergencies.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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