Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Introducing the HIPPIE HIPPO Non Squeaky Tough Stuffed Otter Toy, designed to spark curiosity and keep pups engaged. The otter shape features embroidered details that give it a friendly personality, making it a welcome addition to any toy bin. The 12.6-inch size is generous enough for bigger mouths yet easy to handle during tosses or cuddles.
Crafted for daily adventures, the toy uses reinforced corduroy fabric that feels sturdy yet gentle on teeth. The durable construction is built for indoor fetch, cuddle sessions, and simple enrichment games, giving your dog a familiar companion during quiet evenings or lively playdates. The toy is designed to stay relatively quiet on impact, while an internal bell adds a soft jingle to cue your dog's movements and your supervision.
Beyond the visuals, this otter toy offers a tactile experience your dog can explore with mouth and paws. The embroidered facial features invite gentle nose taps, while the soft stuffing provides a satisfying squeeze during tugging or cuddling. It can be a comforting partner for crate time, car rides, and cozy corners after a busy day at the park or training class.
Care and maintenance tips: spot clean as needed and air dry. Regularly inspect seams for wear and replace if necessary to keep playtime safe and enjoyable.
Q: Is the HIPPIE HIPPO Otter Toy suitable for medium and large dogs?
A: Yes, its size and durable corduroy material fit medium to large breeds for fetch and enrichment.
Q: Does the toy squeak or make loud noises?
A: The design emphasizes non-squeaky play, with a subtle interior bell for gentle sound during interaction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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