Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Hoencraft Clear Acrylic Dog Playpen offers a bright, open space for indoor containment. Crafted with seamless, transparent panels, it makes supervision effortless while your pet enjoys a safe, barrier-free view of the home. The design emphasizes visibility and simplicity, helping you keep an eye on your companion without feeling distant.
The modular panels empower you to tailor the enclosure to your home and your pet’s habits. Build a compact eating corner near bowls and water, create a cozy resting area for naps, or designate a small potty spot to reinforce routines. The setup is adaptable, so you can expand or reconfigure as your pet grows or as households change.
Open sightlines let you monitor activities from across the room, while the seamless panels reduce the chance of climbing or paw injuries. The sturdy construction supports daily use and provides a calm, contained space that still feels open and connected to home life.
Assembly is quick and tool-free, and the panels are waterproof and easy to wipe down after meals or play. If you need more space later, simply attach additional panels to enlarge the enclosure and accommodate a growing pet family.
Each panel connects with dual buckles, while bottom connectors with suction cups grip hard floors to prevent slips. An anti-slip base helps keep the enclosure steady and protects floors during active play.
We back Hoencraft with responsive customer support, available around the clock to help you create a pet-friendly space with ease.
Q: What is the height and panel count of the Hoencraft Clear Acrylic Dog Playpen?
A: The unit stands 24 inches high and includes 10 panels for flexible layouts.
Q: Is this playpen easy to assemble and maintain?
A: Yes—no tools required for assembly; panels are waterproof and wipe clean for everyday use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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