Trusted Pet Store Canada
Fast Shipping Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Hoki Found Large Silicone Non Slip Pet Feeding Mat in Caramel combines practical design with pet-friendly materials. Crafted from high-quality silicone, this mat is non-toxic and free from PVC and BPA, providing a safe surface for bowls and treats during daily meals. Its soft, flexible texture cushions bowls while remaining sturdy enough to stay in place, helping to minimize spills and drips during busy feeding times.
Designed with real-life pet owners in mind, the mat covers a broad area to accommodate multiple bowls or larger pet feeders. The waterproof surface resists moisture, making post-meal cleanup quick and straightforward. From kitchen corners to hotel rooms during travel, this mat stays put with its anti-slip properties while still being easy to roll up and take on the go.
Maintenance is simple and fuss-free. Simply rinse under the sink or wipe down with a wet cloth to restore its pristine surface. The mat dries quickly and is safe for dishwasher cleaning, so busy households can keep it ready for everyday use. Its extra-high lip design helps to minimize mess, especially for pets that push bowls during a meal, while the anti-slip surface keeps bowls centered on busy countertops or floor spaces.
Use it under bowls for one or more pets, during travel, or in rooms where floor protection is a priority. The caramels’ warm tone blends with a variety of home decors, and the mat’s robust silicone construction resists wear and bending over time, ensuring continued performance even with frequent use.
Q: Is the Hoki Found Large Silicone Non-Slip Pet Feeding Mat easy to clean?
A: Yes. It rinses quickly, wipes clean, and is dishwasher safe.
Q: Will the raised edge prevent spills?
A: The extra-high lip helps contain spills and moisture on floors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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