Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
House training a dog often means balancing cleanliness with practicality. The HOMBYS pee pad holder offers a dedicated space that helps minimize mess while your pet learns. The design emphasizes containment, notably with elevated side protection and tall walls that reduce splashes near walls, floors, carpets, and furniture. This can be especially helpful in apartments or homes where keeping the living area tidy matters to daily routines.
The tray and top cover are made from safe, odorless PP material, chosen to be gentle on pets and easy to wipe down. The enclosed space offers privacy for your dog as a private, comfortable area, while the open top ensures the space stays airy and easy to breathe for your animal during use.
With dimensions of 33.8 by 28 inches and a height of 17.7 inches, the unit is suitable for small puppies through large dogs. It can be tucked against a wall so dogs can naturally lift their legs to pee, aligning with common house training habits without crowding the room.
Setup is straightforward and quick, and the structure folds for storage or seasonal use. The bottom area accepts pee pads, and top clips hold them securely for ongoing protection. Cleaning is straightforward: rinse the waterproof surface and wipe away any residue.
In busy households, this unit helps create a dedicated potty space without dominating living space. It can work well in apartments or rooms with limited potty options. For households with more than one dog, it offers a contained area that keeps the rest of the home cleaner during training.
This product blends protection, safety, and convenience, presenting practical possibilities for smoother training and less mess. While outcomes vary by dog and routine, the design aims to support a tidy, organized indoor potty option.
Q: Is this pee pad holder suitable for large dogs?
A: Yes. The large base and tall walls provide ample space for big breeds and multi-dog homes.
Q: How easy is assembly and cleaning?
A: It folds for storage; pads are secured by top clips, and the waterproof surface cleans with a rinse.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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